Frequently Asked Questions
Everything you need to know about your colorful beauty journey.
Are Rainbow Connection products cruelty-free?
Absolutely. We believe beauty should be kind. All our products are 100% cruelty-free and we never test on animals at any stage of production.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on your location.
What is your return policy for opened cosmetics?
Due to hygiene reasons, we can only accept returns on unopened and unused products within 30 days of purchase. If you receive a damaged item, please contact our support team immediately for a replacement.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide! Shipping costs and delivery times are calculated at checkout based on your specific destination.
How can I track my package?
Once your order is dispatched, you will receive an email with a unique tracking number and a link to follow your package's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.