Returns & Exchanges
At Rainbow Connection, we want you to glow with confidence, which is why we offer a 30-day window for returns on all unopened and unused beauty products. If your purchase doesn't meet your expectations, our simple return process ensures a stress-free experience.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
Pack with Care
Place the unused items in their original packaging, ensuring all protective seals are intact to qualify for a full refund.
Ship It Back
Affix the prepaid shipping label provided in your email to the outside of your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing